AIA GAME terms of service Bangladesh

These AIA GAME terms of service Bangladesh form a binding agreement between you and us for using our online casino and sports betting services. By accessing our site, creating an account, or placing any bet, you confirm you have read, understood, and accepted these terms. If you do not agree, you must stop using the platform and not attempt to register or deposit. For general navigation you may start from Home, and if you already have an account you can access it via Login. These terms apply to all features, including wallet, promotions, and any gameplay or betting activity.

1. Acceptance of Terms

By using our website, mobile site, or related services, you agree to be legally bound by this user agreement, our privacy and cookie practices as presented on the platform, and any rules displayed within specific products. If any additional product-specific rules conflict with these terms, the product-specific rules apply only to that product, and these terms remain applicable to everything else. You must ensure you understand how wagering works before you participate. Your continued use after any update means you accept the updated terms, so please review them regularly.

2. Eligibility and Self-Exclusion

You may use our services only if you are 18+ and have the legal capacity to enter a binding contract. Our services are intended for players in Bangladesh, and you represent that you are resident in Bangladesh and accessing the platform for personal, lawful entertainment purposes. You must not use the site if gambling is prohibited for you by any applicable law, court order, employment rule, or personal restriction. If you have a gambling problem, you should not use our services and should request self-exclusion, which blocks access and marketing for the exclusion period.

3. Account Registration and Security

To place bets or play, you must create an account with accurate and complete information, including your name, date of birth, contact details, and any other information we request. You are responsible for maintaining the confidentiality of your login credentials and for all activity on your account, whether authorized by you or not. You must notify us immediately if you suspect unauthorized access, compromised credentials, or unusual activity. We may impose security checks, limits, or temporary holds to protect you and the integrity of the platform.

4. Identity Verification and KYC

We apply KYC procedures to verify your identity, age, and eligibility, and to meet fraud prevention and AML obligations. You agree to provide documents and information we request, such as proof of identity, proof of address, and proof of payment method ownership, and you confirm that the documents are genuine and belong to you. We may request KYC at registration, before withdrawals, when deposit patterns change, or whenever we consider it necessary. If you fail KYC, refuse to cooperate, or provide misleading information, we may restrict your account, void bonuses, and withhold withdrawals pending verification.

5. Deposits, Withdrawals, and BDT Wallet

All balances, deposits, and withdrawals on the platform are handled in BDT (৳). You must deposit and withdraw using payment methods available to players in Bangladesh and registered in your own name, and you must not use third-party accounts or agents. Common local options may include bank transfer and local mobile financial services where offered on the cashier page, and availability can change based on operational and compliance requirements. We may set minimum and maximum transaction limits, apply additional checks for large or unusual transactions, and require that withdrawals are made back to the original funding method where possible.

6. Bonuses, Promotions, and Bonus Terms

Promotions are optional and subject to bonus terms shown at the time of the offer, including wagering requirements, eligible games or markets, time limits, and maximum cashout rules where applicable. Unless stated otherwise, only one bonus may be claimed per person, per household, per device, per payment method, or per shared network environment, and we may treat related accounts as a single participant. Bonuses may expire if not used within the stated period, and we may remove promotional value if we reasonably suspect abuse, multi-accounting, or prohibited betting patterns designed to reduce risk.

7. Responsible Gambling Commitment

We provide tools and processes to support responsible gambling, including the ability to request deposit limits, cooling-off periods, and self-exclusion. Gambling involves financial risk and is not a way to earn guaranteed income, so you should only play with money you can afford to lose and keep track of time and spending. If you feel gambling is becoming a problem, you should stop and contact us to restrict your account. We may also proactively intervene by setting limits or suspending access if we detect indicators of harm or risky behavior.

8. Prohibited Activities and Enforcement

You must not misuse the platform or attempt to gain an unfair advantage. Prohibited activities include fraud, chargebacks without valid reason, identity misuse, multi-accounting, collusion, match manipulation, bot use, exploitation of software errors, and any action that undermines fair play. You must not use the service for money laundering, terrorist financing, or any other AML-related criminal purpose, and you must not disguise the origin of funds. If we suspect prohibited activity, we may suspend or close your account, void bets or bonuses, freeze funds during investigation, and report matters where legally required.

9. Intellectual Property Rights

All content on the platform, including software, design, text, graphics, logos, interfaces, and compiled data, is owned by us or our licensors and is protected by applicable intellectual property laws. You receive a limited, personal, non-exclusive, non-transferable right to access and use the services for lawful entertainment purposes, subject to these terms. You must not copy, modify, distribute, reverse engineer, scrape, or create derivative works from any part of the platform, nor use our trademarks or branding without our prior written consent.

10. Limitation of Liability

To the maximum extent permitted by applicable law, we provide the services on an as-is and as-available basis and do not guarantee uninterrupted access, error-free operation, or that the platform will meet your expectations. We are not responsible for losses caused by your device, internet connection, user error, forgotten credentials, or unauthorized access resulting from your failure to keep your account secure. We are also not liable for indirect or consequential losses such as lost profits, loss of opportunity, or reputational harm. Our total liability, where not excluded, is limited to the amount of your available account balance at the time the claim arose.

11. Suspension and Termination

We may suspend, restrict, or terminate your account immediately if we believe you have breached these terms, failed KYC checks, engaged in prohibited activity, or created compliance, security, or AML risk. You may request closure of your account at any time, but you remain responsible for any unsettled bets, chargebacks, or outstanding obligations. On termination, we will handle remaining funds according to our verification and compliance requirements, which may include completing KYC, reversing fraudulent transactions, and retaining records as required by law.

12. Governing Law and Disputes

These casino terms Bangladesh and your use of the platform are governed by the laws applicable in Bangladesh. If a dispute arises, you agree to contact us first and provide full details so we can investigate and respond within a reasonable time. Where a matter cannot be resolved informally, you agree that disputes will be handled in the courts or other competent forums of Bangladesh, subject to any mandatory legal protections that apply to you. References to any gambling regulator in Bangladesh are limited to the extent such authority is applicable to online casino or sports betting matters, and we will cooperate with lawful requests.

13. Changes to These Terms

We may update these AIA GAME terms and conditions Bangladesh from time to time to reflect changes in services, security practices, compliance requirements, or operational needs. When we make changes, we will post the updated terms on the platform and may notify you through account messages or other reasonable means. Changes take effect from the time they are posted unless stated otherwise. If you continue to use the services after changes take effect, you accept the revised terms. If you do not accept an update, you must stop using the platform and request account closure.

14. Contact and Notices

If you have questions about this AIA GAME user agreement Bangladesh, account security, KYC, withdrawals, bonus terms, or responsible gambling tools, contact us through the support options shown on the website. For faster handling, include your registered phone number or email, a clear description of the issue, and any relevant transaction references. We may send you notices through the platform, email, SMS, or other contact details you provided, and you are responsible for keeping your contact information accurate and up to date. For product access, you can also use App where available.